Published: February 2021

Key DOT aviation committee lacks consumer representation

Coalition members wrote to the U.S. Department of Transportation Secretary, Pete Buttigieg, and urged him to appoint a new slate of members to the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee (ACPAC) that genuinely represent key stakeholders in the travel marketplace to address issues like family seating, an air travelers bill of rights and airfare transparency. In its current state, ACPAC is skewed to preserve the interests of the airline industry over consumers. The ACPAC is supposed to be a forum to bring consumer interests and concerns to the DOT, however, it does not adequately address issues of concern to the traveling public due to its lack of meaningful consumer representation.

For too long, American consumers who participate in the travel economy have not been heard. Advocates asked United States Department Of Transportation Secretary Buttigieg to support consumers with a meaningful and genuine consumer representative, and state and local government representative, who have significant consumer protection experience to serve on the Aviation Consumer Protection Advisory Committee.

Lead Organization

Travel Fairness Now

Other Organizations

Travel Fairness Now | Business Travel Coalition | Travel Fairness Now | National Consumers League | Consumer Federation of America | FlyersRights.org | Consumer Action

More Information

For more information, please visit Travel Fairness Now.

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Key DOT aviation committee lacks consumer representation   (Letter_to_Sec._Buttigieg_on_ACPAC__.pdf)