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Friday, February 08, 2019

Take our survey about location sharing

Smartphones, apps, websites and automotive devices can gather and use information based on the current location of your device in order to provide you with a variety of location-based services. In most cases you can control location sharing, either by turning location tracking off completely, disabling it for certain uses or simply powering off the device. (Emergency calls from your mobile phone use location even if you have location sharing turned off.) In this survey, we are seeking your opinion about location tracking and location data sharing. Thanks for taking the time to complete our survey!

Thursday, January 17, 2019

Survey: Many still prefer paper over digital documents

According to a new survey by Consumer Action, consumers overwhelmingly prefer to receive bills and statements on paper rather than electronically.

Friday, December 28, 2018

Our 2017-2018 Annual Report is available!

Consumer Action’s annual report for the fiscal year ending March 31, 2018, records the organization’s efforts, activities, accomplishments and partnerships. It also highlights vital statistics about our work, discloses budget and funding information, and lists staff and board members. We spotlight community-based organizations Prototypes (Los Angeles) and Ready, Aim, Advocate (St. Louis), and our staffers Tasneem Pitalwala and Lauren Hall.

Wednesday, December 19, 2018

Know a SCAM when you see it: Read SCAM GRAM

Monday, December 03, 2018

How to respond to ‘predatory’ vehicle towing

What you can do if your car has been towed and you are being asked to pay what you believe is unfair or excessive towing or storage charges.

Monday, October 01, 2018

Low-income households may qualify for affordable internet access

Low-income Broadband Plans: The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of internet access.

Friday, September 21, 2018

New law lets you freeze your credit reports for free

Monday, September 10, 2018

Are credit card surcharges legal?

You may encounter a retailer surcharge, or “checkout fee,” when you use your credit card to buy goods and services. A number of states prohibit these fees.

Monday, August 27, 2018

Online eyewear prescription renewal tests can save time and money

If you are eligible, generally between ages 19-55 with no medical eye problems, you may be able to use an online eye test in order to renew your contact lens or glasses prescription. Many states allow the tests, however the American Optometric Association, representing optometrists, is lobbying state legislatures and the U.S. Food and Drug Administration and Federal Trade Commission to pass laws and federal rules prohibiting online eye tests.

Thursday, August 09, 2018

Higher-ed student resources mentioned on ABC15 Phoenix

Did you catch Consumer Action’s Alegra Howard on ABC15 with Joe Ducey on Aug. 9? Here are the resources she mentioned during the segment.