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50th Anniversary Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Consumer Action INSIDER - September 2021 In this month's edition, we report on new members to our board, examine inaccurate news reports, share some stories from student loan borrowers who were burned by the federal government's public service loan forgiveness program, and present our recorded webinar on how to get the temporary Emergency Broadband Benefit, a monthly subsidy that can help your household connect to high speed broadband for less money. (Wednesday, September 01, 2021)

Tenant screening reports (Summer 2021) Landlords rely on background reports to screen and assess prospective tenants. These reports, however, can contain inaccurate details that close the door on tenants seeking rental housing. In this issue of Consumer Action News we examine the pros and cons of these reports. (Tuesday, August 03, 2021)

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Recent Publications

Lifeline and the Emergency Broadband Benefit (Spanish)

Library: Spanish | Lifeline and the Emergency Broadband Benefit (Spanish) Teléfono e internet con descuento para hogares de bajos ingresos  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Filed Under: Internet Telecom Wireless on Aug 17, 2021

Coronavirus vaccination outreach resources for community-based organizations

Library: English | Coronavirus vaccination outreach resources for community-based organizations Coping with COVID-19  Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Category: COVID-19 Pandemic Medical/Healthcare on Jul 15, 2021

Distinguishing between vaccine fact and fiction

Library: English | Distinguishing between vaccine fact and fiction Coping with COVID-19  While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Category: COVID-19 Pandemic Medical/Healthcare on Jul 12, 2021

Steering clear of pandemic-related scams (Spanish)

Library: Spanish | Steering clear of pandemic-related scams (Spanish) Cómo hacerle frente al COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Filed Under: COVID-19 Pandemic Fraud/Scams on Jul 11, 2021

Lifeline and the Emergency Broadband Benefit

Library: English | Lifeline and the Emergency Broadband Benefit Discounted phone and internet for low-income households  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Category: Internet Telecom Wireless on Jul 01, 2021

Steering clear of pandemic-related scams

Library: English | Steering clear of pandemic-related scams Coping with COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on May 27, 2021

Avoid pandemic-related ID theft and account fraud (Spanish)

Library: Spanish | Avoid pandemic-related ID theft and account fraud (Spanish) Cómo hacerle frente al COVID-19  Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Filed Under: COVID-19 Pandemic Fraud/Scams ID Theft on May 03, 2021

Privacy and security when using FinTech apps (Spanish)

Library: Spanish | Privacy and security when using FinTech apps (Spanish) Comparta datos financieros con precaución  This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.) Filed Under: Internet Money Management Privacy Rights Technology on Apr 09, 2021

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