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50th Anniversary Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Consumer Action INSIDER - June 2021 The June 2021 issue of INSIDER brings you stories about our recent activities and publications, including the most recent Consumer Action News issue, about liability insurance, and a new webinar explaining the rise of "contactless payment" methods due to the pandemic. Regular features include Hotline Chronicles, CFPB Watch and new additions to our Class Action Database. (Monday, May 31, 2021)

Liability insurance (Spring 2021) Liability insurance is designed to protect you and your assets from accidental injury or damage to someone else or their property. We explain what liability protection covers and what to consider when filing a claim. (Wednesday, May 05, 2021)

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Recent Publications

Steering clear of pandemic-related scams

Library: English | Steering clear of pandemic-related scams Coping with COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on May 27, 2021

Avoid pandemic-related ID theft and account fraud (Spanish)

Library: Spanish | Avoid pandemic-related ID theft and account fraud (Spanish) Cómo hacerle frente al COVID-19  Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Filed Under: COVID-19 Pandemic Fraud/Scams ID Theft on May 03, 2021

Privacy and security when using FinTech apps (Spanish)

Library: Spanish | Privacy and security when using FinTech apps (Spanish) Comparta datos financieros con precaución  This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.) Filed Under: Internet Money Management Privacy Rights Technology on Apr 09, 2021

What you need to know about how FinTech apps work (Spanish)

Library: Spanish | What you need to know about how FinTech apps work (Spanish) Comparta datos financieros con precaución  Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.) Filed Under: Internet Money Management Privacy Rights Technology on Apr 08, 2021

Avoid pandemic-related ID theft and account fraud

Library: English | Avoid pandemic-related ID theft and account fraud Coping with COVID-19  Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Category: COVID-19 Pandemic Fraud/Scams ID Theft on Mar 18, 2021

Privacy and security when using FinTech apps

Library: English | Privacy and security when using FinTech apps Share financial data with care  

This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.)

Category: Internet Money Management Privacy Rights Technology on Feb 16, 2021

What you need to know about how FinTech apps work

Library: English | What you need to know about how FinTech apps work Share financial data with care  Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.) Category: Internet Money Management Privacy Rights Technology on Feb 16, 2021

The Contact Lens Rule and the Eyeglass Rule (Spanish)

Library: Spanish | The Contact Lens Rule and the Eyeglass Rule (Spanish) Importantes derechos del consumidor sobre el cuidado de la visión  The approximately 75% of U.S. adults who need some type of corrective lenses spend billions of dollars each year on eye exams and eyewear, yet few understand their rights under the federal Contact Lens Rule and Eyeglass Rule. This publication explains those rights, provides links to additional information, and tells you where you can report violations of the rules. Filed Under: Consumer Rights Medical/Healthcare on Jan 28, 2021

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