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50th Anniversary Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Consumer Action INSIDER - July 2021 The July issue of Consumer Action INSIDER features news of new publications to help you avoid pandemic-related fraud; a new webinar offering advice for getting back on track with your retirement savings if COVID-19 affected your finances; a Hotline Chronicles about rental security deposits and whether you can use them to pay your last month's rent; CFPB Watch; and a class action against TikTok for violating children's privacy rights. (Wednesday, June 30, 2021)

Consumer Action INSIDER - June 2021 The June 2021 issue of INSIDER brings you stories about our recent activities and publications, including the most recent Consumer Action News issue, about liability insurance, and a new webinar explaining the rise of "contactless payment" methods due to the pandemic. Regular features include Hotline Chronicles, CFPB Watch and new additions to our Class Action Database. (Monday, May 31, 2021)

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Recent Publications

Coronavirus vaccination outreach resources for community-based organizations

Library: English | Coronavirus vaccination outreach resources for community-based organizations Coping with COVID  Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Category: COVID-19 Pandemic Medical/Healthcare on Jul 15, 2021

Distinguishing between vaccine fact and fiction

Library: English | Distinguishing between vaccine fact and fiction Coping with COVID  While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Category: COVID-19 Pandemic Medical/Healthcare on Jul 12, 2021

Steering clear of pandemic-related scams (Spanish)

Library: Spanish | Steering clear of pandemic-related scams (Spanish) Cómo hacerle frente al COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Filed Under: COVID-19 Pandemic Fraud/Scams on Jul 11, 2021

Lifeline and the Emergency Broadband Benefit

Library: English | Lifeline and the Emergency Broadband Benefit Discounted phone and internet for low-income households  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Category: Internet Telecom Wireless on Jul 01, 2021

Steering clear of pandemic-related scams

Library: English | Steering clear of pandemic-related scams Coping with COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on May 27, 2021

Avoid pandemic-related ID theft and account fraud (Spanish)

Library: Spanish | Avoid pandemic-related ID theft and account fraud (Spanish) Cómo hacerle frente al COVID-19  Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Filed Under: COVID-19 Pandemic Fraud/Scams ID Theft on May 03, 2021

Privacy and security when using FinTech apps (Spanish)

Library: Spanish | Privacy and security when using FinTech apps (Spanish) Comparta datos financieros con precaución  This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.) Filed Under: Internet Money Management Privacy Rights Technology on Apr 09, 2021

What you need to know about how FinTech apps work (Spanish)

Library: Spanish | What you need to know about how FinTech apps work (Spanish) Comparta datos financieros con precaución  Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.) Filed Under: Internet Money Management Privacy Rights Technology on Apr 08, 2021

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