Outreach & Training

Consumer Action’s multilingual and multicultural community outreach managers work to empower individual consumers and community educators nationwide through free, unbiased, rights-focused consumer literacy information and training. The team works with a nationwide network of community-based organizations (CBOs). Many of these CBOs become our network Affiliate members and receive membership benefits that include multiple free publication orders per year and the opportunity to participate in special in-person events. Visit our Affiliate webpage to learn more about becoming a Consumer Action Affiliate member.


Our Events

  • Protecting yourself from cons in the age of COVID
    Consumer Action trainers Nelson Santiago and Linda Williams brought together frontline consumer advocates for a timely webinar on “COVID-19 Scams and Healthcare Fraud.”
  • Consumer Action to host financial technology (FinTech) trainings
  • National Consumer Empowerment Conference tackles the tough issues
    More than 120 financial education coaches from community-based organizations, advocates, policymakers and financial industry reps gathered for the 10th annual National Consumer Empowerment Conference. Top community educators and subject matter experts spoke on timely topics ranging from the life-threateningly high cost of prescription drugs to data privacy challenges (including those introduced by largely unregulated new technologies) to the harmful long-term impact arrest records can have on individuals’ ability to secure jobs or housing.

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Training Tools

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Our Network

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Best Practices

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Recommended Training Tools

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Videos & Webinars

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